Technician(s)

The Technician is responsible for customer site service and in-warranty unit repair activities involving installation, modification and repair of equipment and systems for company’s electrical products. The technician is also required to manage third party Service Vendors.

Job Responsibilities:

• Represent Company in dealing with customer concerns and providing customer support
• Perform site evaluations, scheduled and unscheduled site visits
• Support customers in the installation, modification, repair & maintenance (such as replacing batteries, fans, etc) of Company products
• Solve Power and Uninterruptible Power Supply (UPS) problems at customer site
• Create country failure reports based on site interventions
• Identify and report failure modes encountered when in the field and determine the cause of these failures
• Train third party service vendors on new products and act as a primary instructor for all company products
• Train customers on equipment operation and maintenance of Company products
• Ensure compliance with all safety policies, or practices and procedures at all times

Job Requirements:

• Minimum a Technical Certificate in Electrical/Electronics Engineering
• Preferably with 2 years or more of relevant working experience.  Fresh graduates may apply as training will be provided
• Able to operate under pressure
• Available for frequent irregular hours work

An excellent working environment, attractive remuneration package and overseas training opportunities will be offered to the successful candidates.

Interested applications, please send a comprehensive resume, including current and expected salary, contact number and recent passport-size photograph to:

Email: sesea.hr@schneider-electric.com